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SMS Terms & Conditions 

SMS Terms & Conditions and Privacy Policy

At TaxFort, we use SMS (text messages) to share important updates, reminders, and helpful information with our clients. This page explains the terms of our SMS program and how we collect, use, and protect your information when you participate.

By opting in to TaxFort SMS messages, you agree to the terms and privacy practices described below. TaxFort is the new name of EZ Tax — if you previously subscribed to EZ Tax text messages, your subscription and these terms continue under the TaxFort name.

The short version: we text you about your taxes and appointments; message frequency varies; message and data rates may apply; reply STOP to cancel at any time, reply HELP for help; and we never share your mobile number or your opt-in consent with third parties for marketing.

Part 1 — SMS Terms & Conditions

1. Program description

By signing up for TaxFort SMS messages, you agree to receive text messages from us related to:

  • Tax reminders and IRS deadlines
  • Appointment confirmations, changes, and follow-ups
  • Requests and updates about your documents or your return
  • Important updates about our services and offices
  • Occasional promotional messages, offers, or resources
  • Educational tips related to taxes and small-business finances

Messages may be sent in English or Spanish, depending on your preference.

2. Message frequency

Message frequency varies based on your relationship with us and the time of year. You can generally expect up to [ 4 ] messages per month, with more frequent messages during tax season (January through April) or while we are actively preparing your return. Recurring messages will continue until you opt out.

3. Consent to receive SMS messages

By providing your mobile phone number and opting in — through our website form, an in-office form, text-to-join, or another enrollment method — you:

  • Confirm that the number you provided is your own, and that you are its authorized user
  • Consent to receive recurring SMS messages from TaxFort at that number, which may be sent using automated technology
  • Understand that your consent is not a condition of purchasing any product or service from TaxFort

We keep a record of your opt-in (the date, time, and method of your consent) as proof of your enrollment.

4. Message and data rates

Standard message and data rates may apply depending on your mobile plan and carrier. TaxFort is not responsible for any charges billed by your mobile carrier. Contact your carrier for details about your plan.

5. How to opt out

You can unsubscribe from TaxFort SMS messages at any time:

  • Reply STOP to any TaxFort text message. You may also reply END, CANCEL, UNSUBSCRIBE, or QUIT.
  • After you opt out, you will receive one final message confirming your unsubscription. No further messages will be sent unless you opt in again.
  • Opting out of SMS does not affect any other communications you have chosen to receive from us, such as email.

If you have any trouble unsubscribing, contact us directly using the information at the bottom of this page and we will remove you promptly.

6. How to get help

If you need help with our SMS program, you can:

7. Supported carriers and delivery

SMS delivery depends on your mobile carrier and network conditions. The service is available on most major U.S. carriers. Mobile carriers are not liable for delayed or undelivered messages. TaxFort is not responsible for delays or failures in delivery caused by your carrier, your device, or factors outside our control.

8. Eligibility

To subscribe to TaxFort SMS messages, you must:

  • Be at least 18 years old
  • Be the owner or authorized user of the mobile number you provide
  • Reside in the United States

9. Changes to the SMS program

TaxFort may change, suspend, or end the SMS program at any time. We may also update these Terms & Conditions periodically; the most current version will always be available on this page, with the effective date shown at the top. Continuing to receive our messages after an update means you accept the updated terms.

Part 2 — SMS Privacy Policy

1. Information we collect

When you enroll in our SMS program, we collect and store:

  • Your name and mobile phone number
  • Your opt-in record — the date, time, and method of your consent
  • Your message preferences, such as language (English or Spanish)
  • Delivery and reply data related to the messages we exchange with you

2. How we use your information

We use this information only to operate the SMS program: to send you the message types described above, to respond when you reply, to honor your opt-out immediately, and to keep the consent records that messaging regulations require us to keep.

3. We do not share your mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described above exclude text-messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

We use trusted service providers (such as our SMS delivery platform) solely to send messages on our behalf. These providers may process your number only to deliver our messages and are not permitted to use it for their own purposes.

4. How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect the information in our SMS program against unauthorized access, use, or disclosure. Access is limited to team members who need it to serve you.

5. How long we keep it

We retain your opt-in and opt-out records for as long as messaging regulations require, and your contact details for as long as you remain a subscriber or client. If you opt out, we keep the minimal record needed to make sure we honor your choice.

6. Your choices and rights

  • Opt out at any time by replying STOP to any message.
  • Ask what we have: you may request a copy of the SMS-program information we hold about you.
  • Ask us to correct or delete it: contact us and we will correct inaccurate information or delete your information, except records we are legally required to keep.

This SMS Privacy Policy is part of our overall Privacy Policy, which describes our practices for the rest of our services.

7. Contact us

Questions about this SMS program or this policy:

TaxFort (formerly EZ Tax)
6220 S Orange Blossom Trl #110, Orlando, FL 32809
Phone or text: (407) 635-0668
Email: info@mytaxfort.com
Web: mytaxfort.com